Privacy Policy
Information on the processing of personal data pursuant to the GDPR
Privacy Policy
Information on the processing of personal data pursuant to the GDPR
1. Data controller
Registered office: Via Galileo Galilei, 52 - 98051 Barcellona Pozzo di Gotto (ME) - Italy
VAT No.: IT03148240835
Email: info@technofluid.it
PEC: technofluidsrl@pec.it
Telephone: +39 090 7386877
2. Legal basis of the Treatment
The processing of personal data is based on the following legal bases, pursuant to Article 6 of the EU Regulation 2016/679 (GDPR):
- Execution of a contract (Art. 6.1.b): for the processing of orders and the provision of requested services
- Fulfilment of legal obligations (Art. 6.1.c): for tax, accounting and regulatory obligations
- Legitimate interest (Art. 6.1.f): for fraud prevention and service improvement
- Consent (Art. 6.1.a): for marketing and profiling activities
3. Personal Data Collected
3.1 Data provided voluntarily
| Category | Type of data | Purpose |
|---|---|---|
| Identifying data | Name, surname, tax code, VAT number | Account registration, billing |
| Contact details | Email, telephone, address | Communications, shipments |
| Payment data | Credit card data (via secure gateways) | Payment processing |
| Navigation data | IP address, cookies, access log | Site operation, security, analysis |
3.2 Automatically collected data
During navigation, certain technical data are automatically collected, including:
- IP address and browser type
- Operating system and device used
- Pages visited and time spent
- Referrer site
4. Purpose of Processing
Personal data are processed for the following purposes:
- Order management: processing, shipping and after-sales service
- Legal compliance: tax, accounting and regulatory obligations
- Communications of service: order confirmations, shipment updates, customer service
- Marketing (prior consent): newsletters, promotions, customised offers
- Improvement of services: anonymous statistical analysis of site use
- Security: fraud prevention and site protection
5. Data recipients
Personal data may be communicated to
- Couriers and forwarders for the delivery of products
- Banking institutions and payment gateways for payment processing
- Consultants and professionals (accountants, lawyers) for legal fulfilment
- IT service providers for hosting and site maintenance
- Competent authorities when required by law
Data are not sold or passed on to third parties for marketing purposes without explicit consent.
6. Extra-EU Data Transfer
Some service providers (e.g. Google, Facebook) may process data outside the European Union. In this case, the transfer takes place in compliance with the guarantees provided by the GDPR, through:
- Adequacy Decisions of the European Commission
- Standard Contract Clauses (SCC)
- Other appropriate regulatory guarantees
7. Conservation Period
| Type of data | Storage period |
|---|---|
| User account data | Until account deletion or request for deletion |
| Order and invoicing data | 10 years (tax obligations) |
| Data for marketing | Until consent is revoked or max 24 months from last contact |
| Navigation logs | 12 months |
8. Data Subject Rights
Pursuant to Articles 15-22 of the GDPR, you have the right to:
Right of Access
Obtaining confirmation of processing and copies of personal data
Right of Rectification
Correcting inaccurate or incomplete data
Right to Erasure
Request deletion of data (“right to be forgotten”)
Right to Restriction
Limiting treatment under certain circumstances
Right to Data Portability
Receive data in a structured and readable format
Right to Object
Objecting to processing for legitimate interest or marketing
To exercise your rights, please contact us at info@technofluid.it
9. Complaint to the Supervisory Authority
If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the Data Protection Authority:
Piazza Venezia, 11 - 00187 Rome
Email: garante@gpdp.it
PEC: protocollo@pec.gpdp.it
Website: www.garanteprivacy.it
10. Cookies
The site uses technical, analytical and profiling cookies. For detailed information, please consult our Cookie Policy.
11. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or disclosure, including:
- SSL/TLS encryption for data transmission
- Firewalls and intrusion detection systems
- Limited access to data on a need-to-know basis“
- Regular backups and disaster recovery procedures
12. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time. Changes will be posted on this page with an indication of the date of update.
Last updated: January 2026